Shipping & delivery with Sprinkle of Sass Designs

We're committed to getting your beautiful items from Brantford, Ontario to your doorstep efficiently and safely. Discover our shipping options, how costs are calculated, and what to expect when your order is on its way.

Our shipping options

Sprinkle of Sass Designs offers a range of shipping options to meet your needs. We provide standard and express shipping services for delivery directly to your location. For our local customers in Brantford, Ontario, we also offer a convenient local pickup option. Delivery times for standard and express services will vary based on your location and the chosen service.

Understanding shipping costs

Our shipping costs are determined by a combination of factors to ensure fairness and accuracy. We calculate shipping fees based on both the weight of your order and the distance to your delivery location. This ensures you receive a competitive and precise shipping quote tailored to your specific order.

Receiving your package

We strive to make receiving your Sprinkle of Sass Designs order as smooth as possible. There is no requirement for you to be home to sign for your package, nor do we exclusively ship to P.O. boxes. We aim for convenient delivery directly to your provided address. Please ensure your shipping details are accurate to avoid any delays.

Lost or damaged packages

In the unfortunate event that your package is lost or arrives damaged, we're here to help. Please contact us immediately by sending an email to [[sprinkleofsass7@gmail.com]]. Alternatively, once the package has left our care, you may also contact the postal service directly for assistance. We will work with you to resolve the issue as quickly as possible.